Business Quote by Susan C. Young
““What is the motive behind your services? If it is self-centered, self-serving, and lacking consideration for others, then earning people’s trust, rapport, and business will inevitably be more of a struggle. A self-serving agenda throws up red flags which stop relationships dead in their tracks. It can destroy trust, make people wary of your intentions, and push customers to your competition.””
About This Quote
Source Business Guide: Ethical Sales Practices, 2020
Self‑centered motives erode trust; genuine, client‑focused service builds lasting relationships and avoids competition.
In simple terms: Selfish motives break trust; helpful motives build it.
Key Takeaway
Serve others, earn trust.
Themes
trust
ethics
service
competition
Mood
professional
thoughtful
Type
advice
motivational
When to use this quote
- sales meetings
- client onboarding
- marketing strategy
- team training
Key Concepts
relationship building
integrity
customer focus
Questions to Reflect On
- What values guide your service approach?
- How do you demonstrate genuine concern to clients?
A Different Perspective
Changing mindset can be difficult in high‑pressure environments.
![“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of…” quote by Nora Ephron](https://sms4smile.com/quotes/img-quotes/d79/nora-ephron-1217_business_s-ometimes-when-you-are-a-food-person-th_980.jpg)
![“If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State.” quote by Bertrand Russell](https://sms4smile.com/quotes/img-quotes/bad/bertrand-russell-69_acquire_if-the-state-does-not-acquire-supremacy_1379.jpg)