“Access your joy within; feel and focus on it, allowing it to expand to fill your entire being.” — Susan C. Young Copy Share Image
“A genuine smile is your best fashion accessory and the most important thing you can wear.” — Susan C. Young Copy Share Image
“Become a ‘good finder’ and seek to acknowledge the best you see in others.” — Susan C. Young Copy Share Image
“Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.” — Susan C. Young Copy Share Image
“What can you do to ensure that your voice value translates into impression value?” — Susan C. Young Copy Share Image
“Use positive affirmations to shift your mindset and re-train your brain for positivity.” — Susan C. Young Copy Share Image
“Polite people tend to be more respected, admired, and appreciated than their rude counterparts.” — Susan C. Young Copy Share Image
“Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels.” — Susan C. Young Copy Share Image
“Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses… — Susan C. Young Copy Share Image
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion,… — Susan C. Young Copy Share Image
“A genuine smile is inviting, contagious, encouraging, and brings joy into the world. It instantly tells others that you are glad to… — Susan C. Young Copy Share Image
“As humans, we are all insecure to a certain degree, and we don't want to risk looking stupid, being rejected, or feeling… — Susan C. Young Copy Share Image
“The way you deliver the words you say becomes your “vocal image. This "vocal image" can make or break your first impressions,… — Susan C. Young Copy Share Image
“What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?” — Susan C. Young Copy Share Image
“Think of the communication that takes place in your own life on a continuous basis—at home, at work, with friends, and beyond.… — Susan C. Young Copy Share Image
“The space between meeting a stranger and making a new friend can be a short distance or a gaping chasm. By understanding… — Susan C. Young Copy Share Image
“The Broaden-and-Build Theory in Positive Psychology suggests that positive emotions initiate upward spirals of positivity which contribute to our optimal well-being. It… — Susan C. Young Copy Share Image
“Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all result in different electromagnetic frequencies. How can… — Susan C. Young Copy Share Image
“Being Nice Has Its Limitations. While you will certainly attract more bees with honey, there are times when being nice can backfire.… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, get involved in a cause you are passionate about. Serving a vision bigger than yourself changes your… — Susan C. Young Copy Share Image
“Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships… — Susan C. Young Copy Share Image
“Does your tone match your intention? Is your tone of voice confusing or clarifying? Are you coming across to others as you… — Susan C. Young Copy Share Image
“One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer… — Susan C. Young Copy Share Image
“Mingle • Be the connector—introduce people to each other who may not otherwise connect. • Be a conversation fire starter; point out… — Susan C. Young Copy Share Image
“I was raised in an era when part of respecting your elders was to call them by Mr. or Mrs. When my… — Susan C. Young Copy Share Image
“Gestures and the Signals They Send • Rubbing your face, palms, and neck may signify anxiety and stress. • Arms crossed with… — Susan C. Young Copy Share Image
“9 Reasons Why Improving Your Posture is Important By projecting strength and excellence in your physical presence, you will. . . 1.… — Susan C. Young Copy Share Image
“14 Awesome Conversation Starters 1. What do you do for fun? Hobbies, recreation . . . 2. What are your super powers?… — Susan C. Young Copy Share Image
“Some people not only burn their bridges, but they also torch the town! With all their deeds of drama and destruction, they… — Susan C. Young Copy Share Image
“Through the years, I have heard that the average person speaks at about 150-160 words per minute, but can listen at a… — Susan C. Young Copy Share Image
“Approachable people . . . 1. Use body language to their advantage. 2. Are open-minded to new people and new experiences. 3.… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean… — Susan C. Young Copy Share Image
“In 1966, American anthropologist Edward T. Hall specified four distinct distance zones to describe the perception of physical space around us. Understanding… — Susan C. Young Copy Share Image
“ASK YOURSELF: How can you utilize active listening to provide sensational customer service? How will this help resolve complaints from unhappy customers?… — Susan C. Young Copy Share Image
“12 Ways to Improve & Project Confident Posture 1. Go people watching. Note how you interpret the different postures you observe. This… — Susan C. Young Copy Share Image
“4 Times to Get Tough . . . 1. Self-Respect—You don’t have to take everything on the chin and lose the respect… — Susan C. Young Copy Share Image
“14 Ways to Become an Incredible Listener 1. Be present and provide your undivided attention. 2. Seek first to understand, then to… — Susan C. Young Copy Share Image
“What does a solid, comfortable, impressive handshake look and feel like? To deliver a great handshake . . . • Extend your… — Susan C. Young Copy Share Image
“Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business… — Susan C. Young Copy Share Image
