Change agent Quote by Susan C. Young
““Does your tone match your intention? Is your tone of voice confusing or clarifying? Are you coming across to others as you had hoped? Once you begin to notice your tone, you can adjust as needed to make it work in your favor.””
About This Quote
Source Speech: Leadership Coaching Workshop, 2022
Awareness of vocal tone influences how intentions are perceived; aligning tone with purpose improves communication effectiveness.
In simple terms: Tone affects how messages are received.
Adjust tone to match intent.
Themes
Mood
Type
When to use this quote
- team meetings
- customer service
- public speaking
- conflict resolution
Key Concepts
Questions to Reflect On
- How can you tell when your tone misaligns with your message?
- What steps help you monitor tone in real time?
Tone alone cannot fix unclear content or underlying biases.