Speaker-susan-young Quotes by Susan C. Young

“It is easier to do business and work with people who are most like ourselves.”

— Susan C. Young

“Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.”

— Susan C. Young

“Curiosity adds depth to what you know and to your life experience.”

— Susan C. Young

“How can you showcase your unique expertise, valuable experience, and strong education without sounding egotistical?”

— Susan C. Young

“Are your habits and hygiene hindering your success or making a great first impression on your behalf?”

— Susan C. Young

“An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.”

— Susan C. Young

“How can you build credibility without grandstanding as you strive to stand apart from the crowd?”

— Susan C. Young

“Rather than staying stuck in stress, unhappiness, or grief, use your experience to find gifts in the pain and grow.”

— Susan C. Young

“Sometimes we break people's trust accidentally. An infraction such as not returning a phone call, missing a deadline, being late for an…

— Susan C. Young

“Are you managing your energy well and using it for things that matter? Do you stop to recharge before you push yourself…

— Susan C. Young

“If you were to spend your own time and money to hire a consultant, coach, or trainer, wouldn’t it give you more…

— Susan C. Young

“The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives…

— Susan C. Young

“Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to…

— Susan C. Young

“Well-crafted and open-ended questions typically begin with What, Why, When, Who, How, and Where, all of which can prompt the most delightful…

— Susan C. Young

“We can choose how we present ourselves to the world—and we should. From a sales perspective, who would you rather work with?…

— Susan C. Young

“As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness…

— Susan C. Young

“Is there overlap and similarity among personality profile assessments? Absolutely! Although each assessment packages information differently, you will recognize the common threads…

— Susan C. Young

“Mary Kay Ash, the founder of the Mary Kay Cosmetic empire, taught her teams that most people have a sign hanging around…

— Susan C. Young

“To remember people’s names, create a New Contact—Saving someone’s name shortly after meeting will help you retain it longer. Whether it is…

— Susan C. Young

“Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company…

— Susan C. Young

“It can be a mean world; sadly, there is no shortage of rude people. Throughout my travels, I pleasantly discovered that if…

— Susan C. Young

“We all know that person—the one who wakes up on the right side of the bed; the one who surely consumed a…

— Susan C. Young

“An ambivert navigates the introvert/extrovert spectrum with ease since they do not fit directly into either category. Since neither label applies to…

— Susan C. Young

“Even with my focused intention to be eloquent and reflect perfect grammar, syntax, and punctuation in my writing, I still flub up…

— Susan C. Young

“The variety of political positions shared on Facebook in the 2016 Presidential Election was both entertaining and, sadly, destructive. I observed friends…

— Susan C. Young

“Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote…

— Susan C. Young

“My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to…

— Susan C. Young

“10 Ways to Be More Personable and Friendly 1. Listen more than you speak. 2. When you do speak, ask questions of…

— Susan C. Young

“Professional Networking “The first week I lived in Madison, WI, I sought a local chapter meeting for ATD (Association for Training Development).…

— Susan C. Young

“Extroverts typically . . . • Process information externally by verbalizing, collaborating, brainstorming, discussing, sharing their ideas, and communicating until they achieve…

— Susan C. Young

“Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy…

— Susan C. Young

“Bull in a China Shop The metaphor “bull in a china shop” appropriately describes how a clumsy (or socially awkward) person can…

— Susan C. Young

“8 Ways to Shine a Positive Light on Others 1. Let the other person appear smart. The person who desperately tries to…

— Susan C. Young

“When I was a young and aspiring speaker, I sought mentorship from a man who had been a Dale Carnegie trainer for…

— Susan C. Young

“A quality education prepares you to make a living, make better choices, and have more doors open as you build a solid…

— Susan C. Young

“If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect.”

— Susan C. Young

“Rather than allowing your failures to define you, learn from your experience to do better next time.”

— Susan C. Young

“Trust and rapport are listed in that order because without first building trust, healthy rapport is not possible.”

— Susan C. Young

“When you have paid the price, earned the right, and done the homework to be called an expert, people perceive you differently.”

— Susan C. Young

“Be on time! If you have a 15-minute appointment—keep it at fifteen minutes unless there is mutual agreement to continue.”

— Susan C. Young