Best-keynote-speakers Quote by Susan C. Young
““Sometimes we break people's trust accidentally. An infraction such as not returning a phone call, missing a deadline, being late for an appointment, divulging a confidence, or speaking out of turn can damage our perceived character and reputation.””
About This Quote
Neglecting small social duties erodes trust and damages reputation.
In simple terms: Ignoring minor obligations harms trust.
Key Takeaway
Pay attention to small promises.
Themes
trust
reputation
communication
Mood
concerned
reflective
Type
advice
observational
When to use this quote
- workplace
- personal relationships
- customer service
Key Concepts
social responsibility
accountability
Questions to Reflect On
- How can you ensure timely follow‑up?
- What systems help you remember commitments?
A Different Perspective
People may forgive major errors but not repeated minor slips.
