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Communication skills Quote by Susan C. Young

“The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor’s Degree in Marketing in one hand and ‘a tiger by the tail’ in the other. I was on a mission to be successful in life and in business and make a lot of money in the process. Every goal I set…” quote by Susan C. Young
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““The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor’s Degree in Marketing in one hand and ‘a tiger by the tail’ in the other. I was on a mission to be successful in life and in business and make a lot of money in the process. Every goal I set was about Me. Me. Me! I was driven by: How much money could I make? Which property listings paid the biggest commissions? How many calls did I need to make to schedule new appointments? How many listings did I need to have to hit my target? You can see where I am going with this! Working full-time, nights and weekends, seven days a week, I only made eleven thousand dollars in the first year! I was tired, disillusioned, and knew that I had to either change careers or massively shift my mindset. I chose the latter. I took ALL focus off me and re-directed my time, energy, and resources to serving my clients. Their hopes, needs, and desires became my primary focus. How could I help solve their problems?””

Susan C. Young

About This Quote

A shift from self‑focused ambition to client‑centered service transforms success and fulfillment.

In simple terms: Focus on serving others instead of self.

Key Takeaway

Prioritize client needs over personal gain.

Themes

service mindset career growth

Mood

reflective motivational

Type

advice inspirational

When to use this quote

  • real estate
  • entrepreneurship
  • client meetings
  • networking

Key Concepts

customer focus purpose value creation

Questions to Reflect On

  • How can you reframe personal goals to benefit others?
  • What habits help maintain a service mindset?
A Different Perspective

Success measured only by money can lead to burnout.

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