Communication skills Quote by Susan C. Young
““The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor’s Degree in Marketing in one hand and ‘a tiger by the tail’ in the other. I was on a mission to be successful in life and in business and make a lot of money in the process. Every goal I set was about Me. Me. Me! I was driven by: How much money could I make? Which property listings paid the biggest commissions? How many calls did I need to make to schedule new appointments? How many listings did I need to have to hit my target? You can see where I am going with this! Working full-time, nights and weekends, seven days a week, I only made eleven thousand dollars in the first year! I was tired, disillusioned, and knew that I had to either change careers or massively shift my mindset. I chose the latter. I took ALL focus off me and re-directed my time, energy, and resources to serving my clients. Their hopes, needs, and desires became my primary focus. How could I help solve their problems?””
About This Quote
A shift from self‑focused ambition to client‑centered service transforms success and fulfillment.
In simple terms: Focus on serving others instead of self.
Prioritize client needs over personal gain.
Themes
Mood
Type
When to use this quote
- real estate
- entrepreneurship
- client meetings
- networking
Key Concepts
Questions to Reflect On
- How can you reframe personal goals to benefit others?
- What habits help maintain a service mindset?
Success measured only by money can lead to burnout.