Active-listening Quote by Susan C. Young

During my time growing a company in the private sector, one of my guiding principles was to meet and hear feedback from as many…

— Mike Braun

“Customers want companies to be proactive in reaching out to them.”

— Oscar Auliq-Ice

Make it easy for your customers to talk to you.

— Kevin Stirtz

“Your ideal customers will be attracted to your business because it speaks to them.”

— Mike Michalowicz

“Access: Be faster, be easier, be everywhere, and be always on for your customers. • Engage: Become a source of valued content for your…

— David L Rogers

“Active listening is the ultimate "Golden Rule" for sensational customer service. Just as the important people in your life will feel more valued and…

— Susan C. Young

To succeed in business, put the interest of the customer ahead of your own.

— James Cook

“Actively and aggressively re-contact people who have been high volume customers in the past, and give them rational reasons to begin doing business with…

— BusinessNews Publishing

Focus on your customers and lead your people as though their lives depend on your success.

— Warren Buffett

Deliver infinite growth having your customers talk about you, exclaim you and tell their friends and colleagues about you.

— Michael J. Silverstein

Communicate. Listen to your customers, associates and competitors.

— J. Willard Marriott

“Marketing is the art and science of creating need. You can reach out to people to do this, but it’s far more effective to…

— Alan Weiss