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Active-listening Quote by Susan C. Young

“The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . . • Make eye contact. • Nod your head; confirm. • Use your eyebrows and expressions of emotions to…” quote by Susan C. Young
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““The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . . • Make eye contact. • Nod your head; confirm. • Use your eyebrows and expressions of emotions to show that you're paying attention. • Lean forward. • Listen patiently to demonstrate respect and sensitivity. • Open your physical presence to encourage them to continue.””

Susan C. Young

About This Quote

Active listening is a bodily practice that shows presence and respect through eye contact, nodding, facial expression, and posture.

In simple terms: Listening uses body language to show you’re engaged.

Key Takeaway

Practice physical cues to improve listening.

Themes

communication empathy presence

Mood

thoughtful encouraging

Type

practical instructional

When to use this quote

  • meetings
  • counseling sessions
  • teaching
  • customer service

Key Concepts

nonverbal cues mindfulness interpersonal skills

Questions to Reflect On

  • Which nonverbal signals work best for you?
  • How can you adapt listening across cultures?
A Different Perspective

Overemphasis on physical cues may ignore cultural differences.

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