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Business Quote by Phil Crosby

“When you're out of quality, you're out of business.” quote by Phil Crosby
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“When you're out of quality, you're out of business.”

Phil Crosby

About This Quote

Source Book: Quality is Free by Phil Crosby, 1979

Lack of quality leads to business failure.

In simple terms: No quality, no business.

Key Takeaway

Prioritize quality control.

Themes

business quality survival

Mood

urgent practical

Type

prescriptive motivational

When to use this quote

  • product design
  • customer service
  • operations management

Key Concepts

total quality management continuous improvement

Questions to Reflect On

  • How do you measure quality?
  • What trade-offs exist?
A Different Perspective

Quality can be costly; balance needed.

3.9 out of 5 (8 ratings)

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