Change Quote by Phil Crosby
“Improving quality requires a culture change, not just a new diet.”
About This Quote
Source Book: Quality Is Free, 1979
Improving quality needs a shift in mindset and habits, not merely a new method.
In simple terms: Quality needs cultural change, not just a new diet.
Change culture, not just tools.
Themes
Mood
Type
When to use this quote
- business transformation
- manufacturing
- software development
- healthcare
- education
Key Concepts
Questions to Reflect On
- How can leaders embed quality values?
- What habits reinforce quality culture?
Culture change is slower and faces resistance.