Business Quote by Phil Crosby

“Quality is free. It's not a gift, but it's free. The 'unquality' things are what cost money.”

Phil Crosby

★ ★ ★ ★ ★ 2.6 out of 5 (7 ratings)

Business Cost Effectiveness Inspirational Love Money Pricing Quality Usefulness Utility

More by Phil Crosby

You don't have to be noisy to be effective.

Phil Crosby

Image

We must define quality as conformance to specifications if we are to manage it.

Phil Crosby

Image

Selecting the right person for the right job is the largest part of coaching.

Phil Crosby

Image

Slowness to change usually means fear of the new.

Phil Crosby

Image

Quality means conformance to requirements, not elegance.

Phil Crosby

Image

Successful people breed success.

Phil Crosby

Image

Being convinced one knows the whole story is the surest way to fail.

Phil Crosby

Image

Change should be a friend. It should happen by plan, not by accident.

Phil Crosby

Image

The cost of quality is the expense of doing things wrong.

Phil Crosby

Image

You are going to be measured anyway by some means, fair or foul. Usually the one doing the measuring has nothing specific in mind;…

Phil Crosby

Image

It isn't what you find, it's what you do about what you find.

Phil Crosby

Image

Improving quality requires a culture change, not just a new diet.

Phil Crosby

Image

Explore all 38 Phil Crosby quotes

More Business quotes

Companies with cultures that celebrate diverse opinions and encourage the exchange of ideas have an advantage when solving difficult problems. A company that doesn't…

Doug McMillon

Image

You can laugh at me, but I understand show business.

Ksenia Sobchak

Image

“Start a business, not a startup”

Anonymous

Image

“Take some books and read; that’s an immense help; and books are always good company if you have the right sort.”

Louisa May Alcott

Image

I'm a business first and foremost so whatever my business is, it's separate from my personal. It's like whatever I do business wise, it's…

Snoop Dogg

Image

Many early-stage entrepreneurs make one simple mistake: Describing this 'big picture' in vague concepts and words.

Sunil Nagaraj

Image

Nobody has a crystal ball, and part of evolving a business plan is to say, 'I might have said we're going left, but I…

Ryan Kavanaugh

Image

I think a business guy is different from an artist. They walk different paths. Artists create the best outputs when they're having fun. And…

G-Dragon

Image

“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of tossing capers into just…

Nora Ephron