Quote by Greg Thain

“Selling-oriented retailers can be tough to deal with because they are determined to secure better terms than their quasi-identical competitors. Their biggest fear during…

— Greg Thain

“One of the things that I think is true of very successful retailers is that their joy is in creating, not maintaining.”

— James Dion

“retailers are afraid of delisting manufacturers’ brands, or at least the brands they perceive contribute to their store traffic, transaction size or those that…

— Greg Thain

“The high quality of a company’s customer experience rarely has anything to do with the high price of their product.”

— Stan Slap

“Retailers are more vulnerable than manufacturers to small changes in volume because it adversely affects their asset turnover, which is a much bigger driver…

— Greg Thain

“This makes image a problem for retailers, owing to the broad positioning they must adopt. To”

— Greg Thain

“Any manufacturer hoping to gain influence with a retailer needs to thoroughly understand the retailers’ never-ending battle for differential advantage.”

— Greg Thain

“People do not just buy products. They buy better versions of themselves. And the packages in which they want the products to be delivered…

— Cendrine Marrouat

“In our experience, brands are aware of at least 90% of issues that the company could face. These issues could come from operational challenges,…

— Chuck Hemann

Customers are enormously punishing when companies don't meet their expectations.

— Tahl Raz

“as customers form routines around a product, they come to depend upon it and become less price-sensitive.”

— Nir Eyal

“Good retailers are obsessed about what they (and their suppliers) want to sell to shoppers. Great retailers are obsessed about what shoppers want to…

— Herb Sorensen