Encounter Quote by David H. Maister
““Where are we likely to encounter the most resistance? •””
About This Quote
Source Book: Managing the Professional Service Firm by David H. Maister, 1993
Resistance often appears where change challenges established habits or expectations.
In simple terms: Resistance shows up when change threatens habits.
Identify and address underlying concerns.
Themes
Mood
Type
When to use this quote
- business transformation
- process improvement
- culture shift
Key Concepts
Questions to Reflect On
- Where do you encounter the most resistance?
- How can you turn resistance into opportunity?
Resistance may be rooted in fear, not logic.