Trust Quote by David H. Maister

“Advisors who rate the highest on reliability will not just deliver their work on time and on spec. Nor will they simply be consistent,…

— David H. Maister

Reliability is the precondition for trust.

— Wolfgang Schauble

“Consumers have identified competency as the element that plays the biggest role in a good customer experience. To be competent, a customer support professional…

— Oscar Auliq-Ice

Give your clients the earliest delivery consistent with quality - whatever the inconvenience to us.

— Anonymous

It is the client who knows what hurts, what directions to go, what problems are crucial, what experiences have been deeply buried.

— Carl Rogers

“even though clients require us to be competent enough to meet their needs, it is ultimately our honesty, humility, and selflessness that will endear…

— Patrick Lencioni

Lowered reliability obviously yields a lesser competence. But lowered breadth does so as well.

— Ernest Sosa

It's so important that we tell customers what's going on as best as we can. And we're trying to do that. We don't often…

— Oscar Munoz

Having trust with consumers that things will work as advertised is incredibly important and if broken is incredibly hard to get back.

— Sam Bankman-Fried

Focusing on the customer makes a company more resilient.

— Jeff Bezos

It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer…

— Phil Pringle

There is always room for improvement in experience and it can be achieved if one listens to the customers carefully.

— Ritesh Agarwal