Phone calls Quote by David H. Maister

“Make sure meetings have clear goals, not just agendas, and ensure the goals are met. 4.”

— David H. Maister

The real process of making decisions, of gathering support, of developing opinions, happens before the meeting or after.

— Bill Vaughan

“Less formally, we consider the time it takes someone to return a phone call, whether meetings are canceled or kept, and whether to-do lists…

— David H. Maister

The majority of meetings should be discussions that lead to decisions.

— Patrick Lencioni

“In consulting, you always pick and choose your words carefully, because you need to be able to back up anything you say. If you…

— Victor Cheng

If we want to make meetings productive, we need to keep track of those whose requests are on the table.

— Marshall B. Rosenberg

“Make sure you’ve done absolutely all your homework on the client company, the client marketplace, and the client individual, and that it’s absolutely up…

— David H. Maister

Obviously, you make preparations before you engage in any meeting.

— John Bolton

“Who, What, When (WWW): Improve the impact of your weekly meetings by taking a few minutes at the end and summarizing Who said they…

— Verne Harnish

I find that no matter how long a meeting goes on, the best ideas always come during the final five minutes, when people drop…

— Michael Eisner

“Projects, Waiting For, and Someday/Maybe lists need to be reviewed only as often as you think they have to be in order to stop…

— David Allen

“To properly invest your time, first find out your calling.”

— Sunday Adelaja