“Review agendas with your client, before meetings, before phone calls, before discussions. Clients should know that they can expect you to always solicit their views on how time will be spent. 6.” — David H. Maister Copy Share Image
Over the years, I paid careful attention in client meetings and jotted down things that quite didn't make sense. And I had the courage to raise questions and to be skeptical when something didn't add up. — Cathy Engelbert Copy Share Image
