Active-listening Quote by Susan C. Young
““To make matters even more complicated, research has shown that we remember only 25-50 percent of what we hear. This inclination not only compromises our connection with another person, but we can fail to retain vital information. All this evidence demonstrates that it is imperative that we intentionally pay closer attention and strive to become an in-depth listener.””
About This Quote
We retain only a fraction of spoken information, so shallow listening harms connection and knowledge.
In simple terms: We forget most of what we hear, so listening must be intentional.
Listen actively to retain and connect.
Themes
Mood
Type
When to use this quote
- meetings
- personal conversations
- lectures
- therapy sessions
- customer service
Key Concepts
Questions to Reflect On
- How can you ensure you truly hear the speaker?
- What techniques improve retention?
Limited attention spans can still cause missed nuances despite effort.