We spend roughly 60 percent of our communication time listening, but were not very good at it. We retain just 25 percent of what we hear — Suman Rai Copy Share Image
“To make matters even more complicated, research has shown that we remember only 25-50 percent of what we hear. This inclination not only compromises our connection with another person, but we can fail to retain vital information. All this evidence… — Susan C. Young Copy Share Image
