Books Quote by Nir Eyal
““In his book, Something Really New: Three Simple Steps to Creating Truly Innovative Products[lviii], author Denis J. Hauptly deconstructs the process of innovation into its most fundamental steps. First, Hauptly says, understand the reason people use a product or service. Next, lay out the steps the customer must take to get the job done. Finally, once the series of tasks from intention to outcome is understood, simply start removing steps until you reach the simplest possible process.””
About This Quote
Source Book: Something Really New: Three Simple Steps to Creating Truly Innovative Products by Denis J. Hauptly, 2020
Innovation requires deep empathy with users, mapping their tasks, then simplifying by removing unnecessary steps.
In simple terms: Understand users, map tasks, simplify.
Focus on user needs and eliminate waste.
Themes
Mood
Type
When to use this quote
- product development
- service design
- workflow improvement
- UX research
Key Concepts
Questions to Reflect On
- What steps can you eliminate without harming value?
- How do you ensure essential functions remain?
Simplicity may overlook essential features or regulatory constraints.