Built Quote by Jerry Seinfeld
“I hate the waiting room. Because it's called the waiting room, there's no chance of not waiting. It's built, designed, and intended for waiting. Why would they take you right away when they've got this room all set up?”
About This Quote
Source Stand-up: Seinfeld, Season 5, Episode 2, 1993
The waiting room is intentionally designed for delay, making it inevitable and frustrating.
In simple terms: Waiting rooms force people to wait.
Accept the wait, use it productively.
Themes
Mood
Type
When to use this quote
- airport lounges
- doctor offices
- customer service lines
- online queues
Key Concepts
Questions to Reflect On
- How can you make waiting time feel worthwhile?
- What design changes could reduce frustration?
Waiting rooms can be improved with better communication.