Skip to content

Business Quote by Gary Hamel

“It doesn't matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative 'share of customer value' in the final product or solution, and its cost of producing that value.” quote by Gary Hamel
Download Open image
“It doesn't matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative 'share of customer value' in the final product or solution, and its cost of producing that value.”

Gary Hamel

About This Quote

Source Book: Competing for the Future, Gary Hamel, 1994

Business success depends more on delivering customer value than on structural integration.

In simple terms: Value to customers matters more than company shape.

Key Takeaway

Prioritize creating and delivering value.

Themes

strategy value competition

Mood

analytical pragmatic

Type

business strategic

When to use this quote

  • product development
  • market analysis
  • business planning

Key Concepts

value creation customer focus

Questions to Reflect On

  • How do you measure your share of customer value?
  • What steps can improve value delivery?
A Different Perspective

Ignoring internal efficiencies can hurt profitability.

4.0 out of 5 (9 ratings)

More by Gary Hamel

Explore all 121 Gary Hamel quotes

More Business quotes

Browse all 39,021 Business quotes