Business Quote by Gary Hamel
“It doesn't matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative 'share of customer value' in the final product or solution, and its cost of producing that value.”
About This Quote
Source Book: Competing for the Future, Gary Hamel, 1994
Business success depends more on delivering customer value than on structural integration.
In simple terms: Value to customers matters more than company shape.
Prioritize creating and delivering value.
Themes
Mood
Type
When to use this quote
- product development
- market analysis
- business planning
Key Concepts
Questions to Reflect On
- How do you measure your share of customer value?
- What steps can improve value delivery?
Ignoring internal efficiencies can hurt profitability.