“problem solving, however necessary, does not produce results. It prevents damage. Exploiting opportunities produces results.” — Peter F. Drucker Exploiting Copy Share Image
“Knowledge work is not defined by quantity. Neither is knowledge work defined by its costs. Knowledge work is defined by its results.” — Peter F. Drucker Knowledge Copy Share Image
“Direct results always come first. In the care and feeding of an organization, they play the role calories play in the nutrition… — Peter F. Drucker Food Copy Share Image
“If the executive lets the flow of events determine what he does, what he works on, and what he takes seriously, he… — Peter F. Drucker Executive Copy Share Image
“1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?2” — Peter F. Drucker Customer Copy Share Image
“This defines entrepreneur and entrepreneurship - the entrepreneur always searches for change, responds to it, and exploits it as an opportunity.” — Peter F. Drucker Business Copy Share Image
“The focus on contribution by itself supplies the four basic requirements of effective human relations: communications; teamwork; self-development; and development of others.” — Peter F. Drucker Communication Copy Share Image
“They asked, “What needs to be done?” • They asked, “What is right for the enterprise?” • They developed action plans. •… — Peter F. Drucker Business Copy Share Image
“Converting a decision into action requires answering several distinct questions: Who has to know of this decision? What action has to be… — Peter F. Drucker Decision making Copy Share Image
“Follow these five decision steps when hiring someone: Understand the job, consider three to five people, study candidates performance records to find… — Peter F. Drucker Education Copy Share Image
“Society, community, family are all conserving institutions. They try to maintain stability and to prevent, or at least slow down, change. But… — Peter F. Drucker Change Copy Share Image
“tonsils or half the appendix risks as much infection or shock as if he did the whole job. And he has not… — Peter F. Drucker Copy Share Image
“Psychological despotism, whether enlightened or not, is gross misuse of psychology. The main purpose of psychology is to acquire insight into, and… — Peter F. Drucker Knowledge Copy Share Image
“But if one can lock the door, disconnect the telephone, and sit down to wrestle with the report for five or six… — Peter F. Drucker Draft Copy Share Image
“Around here, I am only the guy who is responsible. If these men don’t know what to do when they run into… — Peter F. Drucker Responsibility Copy Share Image
“The work relationship has to be based on mutual respect. Psychological despotism is basically contemptuous—far more contemptuous than the traditional Theory X.… — Peter F. Drucker Despotism Copy Share Image
“I consider myself a “social ecologist,” concerned with man’s man-made environment the way the natural ecologist studies the biological environment…the discipline itself… — Peter F. Drucker Civil service Copy Share Image
“The greatest wisdom not applied to action and behaviour is meaningless data” — Peter F. Drucker Habits Copy Share Image
“Working on the right things is what makes knowledge work effective.” — Peter F. Drucker Knowledge Copy Share Image
“People, I realized, were what I valued, and I saw no point in being the richest man in the cemetery.” — Peter F. Drucker Cemetery Copy Share Image
“There is only one valid definition of business purpose: to create a customer.” — Peter F. Drucker Business Copy Share Image
“Efficiency is doing the thing right. Effectiveness is doing the right thing.” — Peter F. Drucker Doing right Copy Share Image
“…control has to be by feedback from the work done. The work itself has to provide the information. If it has to… — Peter F. Drucker Control Copy Share Image
“In the Next Society’s corporation, top management will be the company. Everything else can be outsourced.” — Peter F. Drucker Business Copy Share Image
“The companies that refused to make hard choices, or refused to admit that anything much was happening, fared badly. If they survive,… — Peter F. Drucker Entrepreneurship Copy Share Image
“To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common… — Peter F. Drucker Common goal Copy Share Image
“this book itself is not a book on what people at the top do or should do. It is addressed to everyone… — Peter F. Drucker Book Copy Share Image
“Management by drive, like management by ‘bellows and meat ax,’ is a sure sign of confusion. It is an admission of incompetence.… — Peter F. Drucker Leader Copy Share Image
“People in general, and knowledge workers in particular, grow according to the demands they make on themselves. They grow according to what… — Peter F. Drucker Grow Copy Share Image
“And it is change that always provides the opportunity for the new and different. Systematic innovation therefore consists in the purposeful and… — Peter F. Drucker Change Copy Share Image
“Leadership is not magnetic personality, that can just as well be a glib tongue. It is not "making friends and influencing people",… — Peter F. Drucker Friendship Copy Share Image
“If the executive lets the flow of events determine what he does, what he works on, and what he takes seriously, he… — Peter F. Drucker Executive Copy Share Image
“Every enterprise requires commitment to common goals and shared values. Without such commitment there is no enterprise; there is only a mob.… — Peter F. Drucker Business Copy Share Image
“The last question (ii) is the only one which is not primarily concerned with strengths. Subordinates, especially bright, young, and ambitious ones,… — Peter F. Drucker Leader Copy Share Image
“The people who work within these industries or public services know that there are basic flaws. But they are almost forced to… — Peter F. Drucker Entrepreneurship Copy Share Image
