Book Quote by Peter F. Drucker

“Psychological despotism, whether enlightened or not, is gross misuse of psychology. The main purpose of psychology is to acquire insight into, and mastery of,…

— Peter F. Drucker

“Knowledge work is not defined by quantity. Neither is knowledge work defined by its costs. Knowledge work is defined by its results.”

— Peter F. Drucker

“This defines entrepreneur and entrepreneurship - the entrepreneur always searches for change, responds to it, and exploits it as an opportunity.”

— Peter F. Drucker

“1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?2”

— Peter F. Drucker

“Effectiveness must be learned.”

— Peter F. Drucker

“Direct results always come first. In the care and feeding of an organization, they play the role calories play in the nutrition of the…

— Peter F. Drucker

“Follow these five decision steps when hiring someone: Understand the job, consider three to five people, study candidates performance records to find their strengths,…

— Peter F. Drucker

“problem solving, however necessary, does not produce results. It prevents damage. Exploiting opportunities produces results.”

— Peter F. Drucker

“Converting a decision into action requires answering several distinct questions: Who has to know of this decision? What action has to be taken? Who…

— Peter F. Drucker

“The work relationship has to be based on mutual respect. Psychological despotism is basically contemptuous—far more contemptuous than the traditional Theory X. It does…

— Peter F. Drucker

“The last question (ii) is the only one which is not primarily concerned with strengths. Subordinates, especially bright, young, and ambitious ones, tend to…

— Peter F. Drucker

“Society, community, family are all conserving institutions. They try to maintain stability and to prevent, or at least slow down, change. But the organization…

— Peter F. Drucker