Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is. — Jack Welch Copy Share Image
Shareholder value is a result, not a strategy . . . Your main constituencies are your employees, your customers and your products. — Jack Welch Copy Share Image
Any company trying to compete...must figure out a way to engage the mind of every employee. — Jack Welch Copy Share Image
Getting every employee's mind into the game is a huge part of what a CEO job is all about. Taking everyone's best… — Jack Welch Copy Share Image
Public hangings are teaching moments. Every company has to do it. A teaching moment is worth a thousand CEO speeches. CEOs can… — Jack Welch Copy Share Image
As leaders, we owe it to every employee to let them know where they stand in the organization. — Jack Welch Copy Share Image
Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction,… — Jack Welch Copy Share Image
Ninety-nine point nine percent of all employees are in the pile because they don't think. — Jack Welch Copy Share Image
Shareholder value is the result of you doing a great job, watching your share price go up, your shareholders win, and dividends… — Jack Welch Copy Share Image
Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer… — Jack Welch Copy Share Image
As a leader, you have no right to have any employee wonder how they fit in and where they are going. — Jack Welch Copy Share Image
If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow. — Jack Welch Copy Share Image
Every employee, not just the senior people, should know how a company is doing. — Jack Welch Copy Share Image
There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer… — Jack Welch Copy Share Image
No company, small or large, can win over the long run without energized employees who believe in the mission and understand how… — Jack Welch Copy Share Image
When the amount of change externally exceeds the amount of change internally, the end is in sight. — Jack Welch Copy Share Image
Take lack of candor. ... I'm not talking about boldface lying, but a tendency to withhold information. That behavior is far more common, and… — Jack Welch Copy Share Image
Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is. — Jack Welch Copy Share Image
We know where most of the creativity, the innovation, the stuff that drives productivity lies - in the minds of those closest to the… — Jack Welch Copy Share Image
Simple messages travel faster, simpler designs reach the market faster and the elimination of clutter allows faster decision making. — Jack Welch Copy Share Image
So every time you think about your work-life balance issue, remember what your boss is thinking about - and that's winning. Your needs may… — Jack Welch Copy Share Image
Wright is a visionary with a great strategic mind, and he's a strong business leader with outstanding people skills, ... He's a terrific guy… — Jack Welch Copy Share Image
In order to lead a country or a company, you've got to get everybody on the same page and you've got to be able… — Jack Welch Copy Share Image
Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back… — Jack Welch Copy Share Image
No one is doing something in your business - getting a sale, having a key customer, working on an R&D project - doing anything… — Jack Welch Copy Share Image
Some people have better ideas than others; some are smarter or more experienced or more creative. But everyone should be heard and respected. — Jack Welch Copy Share Image