Customers should be number 1, Employees number 2, and then only your Shareholders come at number 3. — Jack Ma Copy Share Image
Success and profitability are outcomes of focusing on customers and employees, not objectives. — Jack Ma Copy Share Image
A leader should have higher grit and tenacity, and be able to endure what the employees can't. — Jack Ma Copy Share Image
Your employee should have superior technical skills than you. If he doesn't, it means you have hired the wrong person. — Jack Ma Copy Share Image
The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the… — Jack Ma Copy Share Image
30% of all people will never believe you. Do not allow your colleagues and employees to work for you. Instead, let them… — Jack Ma Copy Share Image
If you have a different mindset, you will have a different outcome: if you make different choices from your peers, your life will then… — Jack Ma Copy Share Image
The world will not remember what you say, but it will certainly not forget what you have done. — Jack Ma Copy Share Image
Only fools use their mouth to speak. A smart man uses his brain, and a wise man uses his heart. — Jack Ma Copy Share Image
Never ever do business with the government. Be in love with them, never marry them. — Jack Ma Copy Share Image
It's impossible for China to keep 10 to 15% growth annually. The economy needed to slow down, and we have to learn to slow down. — Jack Ma Copy Share Image
I flunked my exam for university two times before I was accepted by what was considered my city's worst university, Hangzhou Teachers University. I… — Jack Ma Copy Share Image
China's government is so strong on investment, so strong on exporting, but they're too weak on domestic consumption. — Jack Ma Copy Share Image
If the 'Post' can play the role of a connector between the West and the East, I have confidence in the paper's future success. — Jack Ma Copy Share Image
Today is cruel. Tomorrow is crueller. And the day after tomorrow is beautiful. — Jack Ma Copy Share Image
30% of all people will never believe you. Do not allow your colleagues and employees to work for you. Instead, let them work for… — Jack Ma Copy Share Image
If you want to invest in us, we believe customer number one, employee number two, shareholder number three. If they don't want to buy… — Jack Ma Copy Share Image
