Code-sharing, alliances, and connections are all about "how do we screw the poor customer for more money?" — Michael O'Leary Copy Share Image
Are we going to say sorry for our lack of customer service? Absolutely not. — Michael O'Leary Copy Share Image
People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to… — Michael O'Leary Copy Share Image
I'm disrespectful towards authority. I think the prime minister of Ireland is a gobshite — Michael O'Leary Copy Share Image
One of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality. — Michael O'Leary Copy Share Image
Code-sharing, alliances, and connections are all about "how do we screw the poor customer for more money?" — Michael O'Leary Copy Share Image
The chattering bloody classes, or what I call the liberal Guardian readers, they're all buying SUVs to drive around London. I smile at these… — Michael O'Leary Copy Share Image
The chattering bloody classes, or what I call the liberal Guardian readers, they're all buying SUVs to drive around London. I smile at these… — Michael O'Leary Copy Share Image
The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland. — Michael O'Leary Copy Share Image
It's a great incentive to work long hours. I limit the holiday to two weeks and then get the hell back to the office.… — Michael O'Leary Copy Share Image
The European Union spends most of its time either suing me, torturing me, criticizing me or condemning me for lowering the cost of air… — Michael O'Leary Copy Share Image
Do we carry rich people on our flights? Yes, I flew on one this morning and I'm very rich. — Michael O'Leary Copy Share Image
