Airline Quote by Michael O'Leary
“Code-sharing, alliances, and connections are all about "how do we screw the poor customer for more money?"”
About This Quote
Source Interview: “Business Ethics and Profit” (2023) by Michael O'Leary
He cynically suggests that business tactics often prioritize profit over customer welfare.
In simple terms: Profit motives can exploit customers.
Key Takeaway
Beware of profit‑driven exploitation.
Themes
ethics
profit
customer relations
Mood
critical
skeptical
Type
quote
observational
When to use this quote
- marketing
- pricing
- service design
Key Concepts
corporate greed
business strategy
Questions to Reflect On
- How do you balance profit and care?
- What safeguards protect customers?
A Different Perspective
Not all firms act this way; many value ethics.
