A complaint is a unique opportunity to strengthen the relationship with the client. — Kevin Kelly Copy Share Image
This customer service person doesn't understand that this bill was paid and I am not going to pay it again. — Jon Jones Copy Share Image
“It is not a good idea to provide poor customer service to armed citizens!” — Steven Magee Copy Share Image
“As you move from job seeker to job creator, you move from wages to wealth.” — Amit Kalantri Copy Share Image
“Customer service has everything to do with consistency, systems, training, and the habits you and your team create.” — Amber Hurdle Copy Share Image
The sun is shining brightly outside, and I gotta give excellent customer service? — Anonymous Copy Share Image
That customer service representative is crazy, if he think I am going to pay that bill. — Jon Jones Copy Share Image
The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing… — Susan Ward Copy Share Image
Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline. — Harvey Mackay Copy Share Image
Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than… — Anonymous Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it… — Jeffrey Gitomer Copy Share Image
It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or… — Gary Vaynerchuk Copy Share Image
“When employees lack passion, it is nearly impossible to deliver excellent customer service. Doesn’t it make you less inclined to want to… — Susan C. Young Copy Share Image
“I regularly see good people who excel at many aspects of selling (relationship management, customer service, problem solving, or client retention) dramatically… — Mike Weinberg Copy Share Image
“We at Tivocomsupport offers help in doing Tivo setup and Tivo com activate. Get best support at the time of Tivo repair… — Tivo Copy Share Image
“Serving the customer (“customer service”) is not becoming a personal concierge and catering to their every whim and want. Customer service is… — Timothy Ferriss Copy Share Image
“We are leading one of the providers of parcel services in United Kingdom with a unique, high-capacity transport network with more Customer… — DPD Number Copy Share Image
One of the biggest things that I've tried to wrap my head around in this work is this concept I call, 'customer… — Andy Kim Copy Share Image
We will hire someone with less experience, less education, and less expertise, than someone who has more of those things and has… — Herb Kelleher Copy Share Image
“When people ask me that question that everyone asks: "What do you do?" I'd say, "I'm in customer service," which was true.… — Gillian Flynn Copy Share Image
“Ultimately, the purpose of a certification is to establish a particular level of proficiency in a discipline. Unfortunately, “social media” in and… — Olivier Blanchard Copy Share Image
In every company which I have done strategic planning, the number-one value people choose is always integrity. The second values may be… — Brian Tracy Copy Share Image
We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per… — Herb Kelleher Copy Share Image
“For a moment I think to myself, which connection is quicker to God? Telepathically or by email? Maybe there’s a quicker turnaround… — Sadiqua Hamdan Copy Share Image
I think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy… — Tony Hsieh Copy Share Image
“You know those people who go to work and they’re completely satisfied with their lives? The ones who feel a sense of… — Adrianne Brooks Copy Share Image
“The code-of-ethics playlist: o Treat your colleagues, family, and friends with respect, dignity, fairness, and courtesy. o Pride yourself in the diversity… — Lorii Myers Copy Share Image
“Halo Effect Cisco, the Silicon Valley firm, was once a darling of the new economy. Business journalists gushed about its success in… — Rolf Dobelli Copy Share Image
