A complaint is a unique opportunity to strengthen the relationship with the client. — Kevin Kelly Copy Share Image
This customer service person doesn't understand that this bill was paid and I am not going to pay it again. — Jon Jones Copy Share Image
“When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of… — Marilyn Suttle Copy Share Image
“An entrepreneur's job is to find a problem that needs a solution and then produce a solution.” — Amit Kalantri Copy Share Image
Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh Copy Share Image
The boss thinks their team exists to serve them. The leader thinks they exist to serve their team. — Alexander Den Heijer Copy Share Image
“Make your clients happy, because unhappy clients do not always return.” — Utibe Samuel Mbom Copy Share Image
Alright look, our policy is, if for any reason you're not completely satisfied, I hate you. — Goodmanb Copy Share Image
“communication skills, quotes by Susan C Young, relationship quotes, employee engagement, speaker Susan Young, first impressions quotes, networking quotes, customer service quotes,… — Susan C. Young Copy Share Image
To your enemy -- forgiveness, To your opponent --.tolerance. To a friend -- your heart. To a customer -- service. To all… — Anonymous Copy Share Image
Always do what is best for your customer...if the business doesn't agree...start looking for a new place to provide excellent customer service. — Anonymous Copy Share Image
If you do something extraordinary for your customer you will never be forgotten. Customer service heroes get remembered, but legends never die. — Eric Lander Copy Share Image
“We all have individual ideas and agendas for managing our days and our lives. However, it is when we foster a sense… — Susan C. Young Copy Share Image
I use my interaction with both my kids to know how the youth today relates to technology, their expectations in terms of… — Chanda Kochhar Copy Share Image
My first job ever was in sales and customer service at a company called Wireless One when I was in college in… — Laphonza Butler Copy Share Image
My father taught us that to thrive, excellence in technology, quality, and customer service along with cost competitiveness is a prerequisite. His… — Kumar Mangalam Birla Copy Share Image
Unlike Etsy, which is all handmade, we print and ship the products, not the designers. We relieve the designer from having to… — Mariam Naficy Copy Share Image
To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the… — Richard Branson Copy Share Image
“In the early 1990s, Target adopted some of Walt Disney’s staff training and customer service initiatives. It has since developed a variety… — Laura Rowley Copy Share Image
“Serving the customer (“customer service”) is not becoming a personal concierge and catering to their every whim and want. Customer service is… — Timothy Ferriss Copy Share Image
It's so important that we tell customers what's going on as best as we can. And we're trying to do that. We… — Oscar Munoz Copy Share Image
“Your mission statement, vision statement, core values, and service standards provide a clear focus for all while keeping your team humble and… — Amber Hurdle Copy Share Image
Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our… — Tony Hsieh Copy Share Image
Brandon McCaw owns 657,876,234 T.v. companies in the world. He did research on businesses that have supply chain strategic fits can perform… — Brandon Mccaw Copy Share Image
“The code-of-ethics playlist: o Treat your colleagues, family, and friends with respect, dignity, fairness, and courtesy. o Pride yourself in the diversity… — Lorii Myers Copy Share Image
“I have seen the consequences of attempting to shortcut this natural process of growth often in the business world, where executives attempt… — Stephen R. Covey Copy Share Image
“You know those people who go to work and they’re completely satisfied with their lives? The ones who feel a sense of… — Adrianne Brooks Copy Share Image
Memorable customer service can only take place in a human-to-human situation. — Jeffrey Gitomer Copy Share Image
