Don't make promises unless you will keep them. Not plan to keep them. Will keep them. Reliability is one of the keys… — Susan Ward Copy Share Image
I can't believe there isn't just a link to reset security questions for your Apple IDcustomer service couldn't even do it for… — Justine Ezarik Copy Share Image
“Businesses built upon an idea of providing service will run longer than businesses built upon an idea of earning profit.” — Amit Kalantri Copy Share Image
“Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.” — Marilyn Suttle Copy Share Image
Memorable customer service can only take place in a human-to-human situation. — Jeffrey Gitomer Copy Share Image
“Of all the agencies that think they are above the law, people point at those accused of SA. Nah, it’s the housing… — Niedria Kenny Copy Share Image
In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away. — Douglas A. Warner III Copy Share Image
“If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone… — Marilyn Suttle Copy Share Image
“Make your clients happy, because unhappy clients do not always return.” — Utibe Samuel Mbom Copy Share Image
Robert Jebediah Freeman had sworn a lifetime intifada against the movie theater industry for exorbitant prices and poor customer service, which, interestingly… — Huey Freeman Copy Share Image
“To gain your share of the market, you must show how your company is different and how your culture produces a unique… — Amber Hurdle Copy Share Image
That customer service representative is crazy, if he think I am going to pay that bill. — Jon Jones Copy Share Image
“Corrupt police officers thrive in a poor customer service environment!” — Steven Magee Copy Share Image
Dear Customer Service: First of all, you should know that Im typing this with my middle finger. — Anonymous Copy Share Image
“It is more useful to think in terms of themes that pervade many activities, such as low cost, a particular notion of… — Michael E. Porter Copy Share Image
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the… — Sanjay Kumar Copy Share Image
“The way to go in any industry is to be mindful, both in business and in value.” — Utibe Samuel Mbom Copy Share Image
The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing… — Susan Ward Copy Share Image
“You know those people who go to work and they’re completely satisfied with their lives? The ones who feel a sense of… — Adrianne Brooks Copy Share Image
The customer service representative hung up on me when I asked to talk to a supervisor. — Jon Jones Copy Share Image
Christmas gift suggestions: To your enemy, forgiveness. To an opponent, tolerance. To a friend, your heart. To a customer, service. To all,… — Oren Arnold Copy Share Image