Management Quote by Michael E. Porter

Often people say they can't base their strategies on customers because customers make unreasonable requests and because customers vary too much. Such opinions reveal…

— Barbara Bund

If you stay very focused on customers and customer success, people pay attention to that - and in turn, they also want that same…

— Aneel Bhusri

I think that always our focus is gonna be the customers.

— Andy Jassy

Successful organizations have one common central focus: Customers.

— Ken Blanchard

Our focus is on the customers and improving their experience. We believe that if we do that well, competition, prices, and profits will all…

— Bhavish Aggarwal

“We're all in the customer service business. Our goal must be to exceed our customers' expectations everyday.”

— Dave Thomas

Customers dont expect you to be perfect. They do expect you to fix things when they go wrong.

— Donald Porter

“the customer-driven movement has failed to produce the desired results because asking the customer what he wants solicits not only the wrong inputs, but…

— Anthony Ulwick

Our customers, system, and shareholders are best served when we direct our focus and energy towards executing against these critical customer expectations.

— Steve Easterbrook

Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

— Don Porter

You have to have what your customers need because if you don't have what your customers need, you're not going to have customers.

— Rick Harrison

“Serving the customer (“customer service”) is not becoming a personal concierge and catering to their every whim and want. Customer service is providing an…

— Timothy Ferriss