“When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.” — Marilyn Suttle Copy Share Image
“Some managers mistake “customer focus” to mean they must serve all customer needs or respond to every request from distribution channels.” — Michael E. Porter Copy Share Image
I feel I'm able to serve my customer by knowing what she or he wants. One of the ways I'm able to… — Kathy Ireland Copy Share Image
