Business Quote by Harry Bassett
“To prosper soundly in business, you must satisfy not only your customers, but you must lay yourself out to satisfy also the men who make your product and the men who sell it.”
About This Quote
Successful business requires satisfying both customers and the people who make and sell the product, recognizing the interdependence of all participants.
In simple terms: Serve customers and product makers alike.
Integrate stakeholder needs for sustainable success.
Themes
Mood
Type
When to use this quote
- product launch
- customer service
- employee engagement
Key Concepts
Questions to Reflect On
- How do you balance customer and employee needs?
- What incentives motivate product makers?
Neglecting any group harms the whole.