Skip to content

Business Quote by Gert Laursen

“need‐based segmentation is to understand the needs of customers and why they choose a company, whereas value‐based segmentation has to do with which specific customers a company must focus on to retain their earnings.” quote by Gert Laursen
Download Open image
““need‐based segmentation is to understand the needs of customers and why they choose a company, whereas value‐based segmentation has to do with which specific customers a company must focus on to retain their earnings.””

Gert Laursen

About This Quote

Source Business article or textbook on marketing segmentation

Explains two segmentation approaches: one focuses on customer needs, the other on profitability and retention.

In simple terms: Need vs. value segmentation.

Key Takeaway

Choose segmentation that aligns with business goals.

Themes

marketing strategy customer analysis

Mood

analytical practical

Type

business educational

When to use this quote

  • product launch
  • customer retention planning
  • market research

Key Concepts

segmentation value creation customer needs

Questions to Reflect On

  • Which segmentation fits your current market?
  • How to balance need and value focus?
A Different Perspective

Value‑based may overlook emerging needs.

4.0 out of 5 (9 ratings)

More by Gert Laursen

Explore all 3 Gert Laursen quotes

More Business quotes

Browse all 39,021 Business quotes