Business Quote by Gert Laursen
““need‐based segmentation is to understand the needs of customers and why they choose a company, whereas value‐based segmentation has to do with which specific customers a company must focus on to retain their earnings.””
About This Quote
Source Business article or textbook on marketing segmentation
Explains two segmentation approaches: one focuses on customer needs, the other on profitability and retention.
In simple terms: Need vs. value segmentation.
Choose segmentation that aligns with business goals.
Themes
Mood
Type
When to use this quote
- product launch
- customer retention planning
- market research
Key Concepts
Questions to Reflect On
- Which segmentation fits your current market?
- How to balance need and value focus?
Value‑based may overlook emerging needs.