Accounts Quote by Gene Brown
“Foolproof systems to not take into account the ingenuity of fools.”
About This Quote
Systems that ignore human error are vulnerable to unexpected failures.
In simple terms: Ignoring human error creates risk.
Key Takeaway
Design with human fallibility in mind.
Themes
risk
design
human error
Mood
cautious
analytical
Type
practical
advisory
When to use this quote
- software development
- process design
- safety protocols
Key Concepts
systems engineering
robustness
Questions to Reflect On
- How can you test for unexpected user behavior?
- What safeguards can you add?
A Different Perspective
Assuming foolproofness can lead to complacency.
