Anything Quote by Christopher Voss
“Consider this: Whenever someone is bothering you, and they just won't let up, and they won't listen to anything you have to say, what do you tell them to get them to shut up and go away? 'You're right.' It works every time. But you haven't agreed to their position. You have used 'you're right' to get them to quit bothering you.”
About This Quote
Source Interview: The Art of Negotiation, Chris Voss, 2016
Using agreement language can defuse conflict and end unwanted interaction without conceding your stance.
In simple terms: Saying “you’re right” can stop a conversation without agreeing.
Key Takeaway
Use agreement phrases to disengage politely.
Themes
communication
conflict resolution
psychology
Mood
calm
strategic
assertive
Type
advice
practical
psychological
When to use this quote
- customer service
- personal relationships
- negotiation
- team meetings
Key Concepts
mirroring
tactical empathy
assertiveness
Questions to Reflect On
- How can you maintain authenticity while using this tactic?
- When is it better to set a firm boundary instead?
A Different Perspective
May encourage the other person to feel unheard if overused.
