Business Quote by Anthony Ulwick

“For a company to innovate, it must create products and services that let consumers perform a job faster, better, more conveniently, and/or less expensively…

— Anthony Ulwick

“Only after knowing what jobs customers are trying to get done and what outcomes they are trying to achieve are companies able to systematically…

— Anthony Ulwick

“companies need to figure out what jobs customers want to get done and how they measure success in getting a job done before they…

— Anthony Ulwick

If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

— Jack Welch

“The functional, emotional, and social dimensions of the jobs that customers need to get done constitute the circumstances in which they buy. In other…

— Clayton M. Christensen

“There are three kinds of companies: companies that try to lead customers where they don’t want to go (these find the idea of being…

— Peter Lucas

When you found a company, you have the original vision, you make all the original decisions, you know every employee, you kind of know…

— Ben Horowitz

In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that.

— Bill Gates

It is customers that decide if we succeed.

— Steve Easterbrook

When a company identifies how to integrate the processes needed to give the consumer a sense of job completion, it can blow away the…

— Clayton M. Christensen

“The user and manufacturer categorization of relationships between innovator and innovation can be extended to specific functions, attributes, or features of products and services.…

— Eric von Hippel

“How can we walk away from requirements that we know to be true to pursue something that we think will help?” It turns out…

— Ben Horowitz