Keep the customer actively involved throughout your presentation, and watch your results improve. — Harvey Mackay Copy Share Image
Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work. — Harvey Mackay Copy Share Image
As a salesperson, you will be judged by your ability to keep a stalled conversation moving along briskly. — Harvey Mackay Copy Share Image
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we… — Harvey Mackay Copy Share Image
The life of a startup is full of ups and downs, an emotional roller coaster ride that you can't quite imagine if… — Harvey Mackay Copy Share Image
No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay… — Harvey Mackay Copy Share Image
Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline. — Harvey Mackay Copy Share Image
By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement… — Harvey Mackay Copy Share Image
You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good… — Harvey Mackay Copy Share Image
You can't learn anything if you are doing all the talking. Sales people should always be developing their earQ, not their IQ.… — Harvey Mackay Copy Share Image
I've known entrepreneurs who were not great salespeople, or didn't know how to code, or were not particularly charismatic leaders. But I… — Harvey Mackay Copy Share Image
It doesn't matter if they say you can't do it. It only matters if you say you can't. — Harvey Mackay Copy Share Image
Life is too short to wake up with regrets. So love the people who treat you right. Forget about those who don’t. Believe everything… — Harvey Mackay Copy Share Image
Be like the turtle. If he didn't stick his neck out, he wouldn't get anywhere at all. — Harvey Mackay Copy Share Image
Keep the customer actively involved throughout your presentation, and watch your results improve. — Harvey Mackay Copy Share Image
Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and… — Harvey Mackay Copy Share Image
I've learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa. — Harvey Mackay Copy Share Image
I have ten marathons under my belt, including four New York races and one Boston. — Harvey Mackay Copy Share Image
Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline. — Harvey Mackay Copy Share Image
Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually… — Harvey Mackay Copy Share Image
The employees who share innovative ideas may also be the folks who have some hidden talents that would help incorporate their suggestions. — Harvey Mackay Copy Share Image
Leadership does not mean getting people to do their job. It means getting people to do their best. — Harvey Mackay Copy Share Image
