Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business… — Harvey Mackay Copy Share Image
Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline. — Harvey Mackay Copy Share Image
The quality of your life is determined by the quality of your relationships. The quality of your business is no different. — Harvey Mackay Copy Share Image
The annals of business are filled with stories of companies that thought they had it made and could milk their enterprises without… — Harvey Mackay Copy Share Image
One of the most difficult things in life for any individual or business is to accept and adopt change. — Harvey Mackay Copy Share Image
Surrounding yourself with creative, imaginative people is a good strategy for success whether you're an entrepreneur seeking innovation or an artist looking… — Harvey Mackay Copy Share Image
There's a place in the world for any business that takes care of its customers-after the sale. — Harvey Mackay Copy Share Image
There has been a seismic shift in the business world. The great classical business principles still hold true but they need to… — Harvey Mackay Copy Share Image
To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business. — Harvey Mackay Copy Share Image
By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement… — Harvey Mackay Copy Share Image
It doesn't matter whether you are pursuing success in business, sports, the arts, or life in general: The bridge between wishing and… — Harvey Mackay Copy Share Image
I know that you don't know, but you don't know that you don't know! By that I mean there are three reasons… — Harvey Mackay Copy Share Image
Most business problems can be solved if you can teach yourself to look beyond the dollar sign. — Harvey Mackay Copy Share Image
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we… — Harvey Mackay Copy Share Image
Many, perhaps most, people who lose their jobs are mistaken about the reason for which they lost their jobs. Some will say… — Harvey Mackay Copy Share Image
Pessimism doesn't grow your business or even maintain the status quo. The pessimists on your staff make the job harder for everyone… — Harvey Mackay Copy Share Image
No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay… — Harvey Mackay Copy Share Image
Anyone who has been in business can tell war stories about the bumps in the road. But if they've outlasted the competition,… — Harvey Mackay Copy Share Image
The sooner you accept the fact that you will have both successes and failures, the easier it will be to get your… — Harvey Mackay Copy Share Image
I've known entrepreneurs who were not great salespeople, or didn't know how to code, or were not particularly charismatic leaders. But I… — Harvey Mackay Copy Share Image
No company has a permanent consumer franchise. No one has the only game in town. The never-ending cycle of destruction and change… — Harvey Mackay Copy Share Image
When an employee asks why the company does things a certain way, and you can explain the logical reason, then the employee… — Harvey Mackay Copy Share Image
Bottom Line: Business is all about Building Relationships! If you want to make More Money and Enjoy More Lifestyle, You Have to… — Harvey Mackay Copy Share Image
By my count, more business leaders have failed and derailed because of arrogance than any other character flaw. — Harvey Mackay Copy Share Image
Being rich isn't about money. Being rich is a state of mind. Some of us, no matter how much money we have,… — Harvey Mackay Copy Share Image
It doesn't matter if they say you can't do it. It only matters if you say you can't. — Harvey Mackay Copy Share Image
Life is too short to wake up with regrets. So love the people who treat you right. Forget about those who don’t. Believe everything… — Harvey Mackay Copy Share Image
Be like the turtle. If he didn't stick his neck out, he wouldn't get anywhere at all. — Harvey Mackay Copy Share Image
Keep the customer actively involved throughout your presentation, and watch your results improve. — Harvey Mackay Copy Share Image
Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and… — Harvey Mackay Copy Share Image
I've learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa. — Harvey Mackay Copy Share Image
I have ten marathons under my belt, including four New York races and one Boston. — Harvey Mackay Copy Share Image
Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline. — Harvey Mackay Copy Share Image
Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually… — Harvey Mackay Copy Share Image
The employees who share innovative ideas may also be the folks who have some hidden talents that would help incorporate their suggestions. — Harvey Mackay Copy Share Image
Leadership does not mean getting people to do their job. It means getting people to do their best. — Harvey Mackay Copy Share Image