Asks Quote by Tom Peters
“Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.”
About This Quote
The statement highlights that delivering documents directly to users is now faster and cheaper than requiring users to retrieve them.
In simple terms: Delivering content directly is more efficient.
Prioritize direct content delivery.
Themes
Mood
Type
When to use this quote
- customer service
- content management
- logistics
- IT infrastructure
Key Concepts
Questions to Reflect On
- How can you improve direct delivery?
- What are the risks of reducing user effort?
Implementation costs and privacy concerns may arise.