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Business Quote by Richard Edelman

“Business really has to work its way back. It has to re-earn the trust of its broad sets of constituents.” quote by Richard Edelman
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“Business really has to work its way back. It has to re-earn the trust of its broad sets of constituents.”

Richard Edelman

About This Quote

Source Interview: PR Week, 2018, Richard Edelman on corporate trust

Companies must rebuild trust with stakeholders after losing it.

In simple terms: Earn back trust with stakeholders.

Key Takeaway

Rebuild stakeholder trust.

Themes

trust reputation leadership

Mood

cautious strategic

Type

advice analysis

When to use this quote

  • crisis management
  • customer service
  • employee relations
  • public relations

Key Concepts

credibility stakeholder engagement brand repair

Questions to Reflect On

  • What actions can restore trust?
  • How do you measure regained trust?
A Different Perspective

Trust rebuilding takes time and consistency.

2.4 out of 5 (7 ratings)

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