Business Quote by Michael J. Silverstein
“Business operators that really deeply care about their employees and consumers deliver the right response every day.”
About This Quote
Source Book: The Business of Caring, 2020
Companies that genuinely care for staff and customers consistently make good decisions daily.
In simple terms: Caring leads to better business choices.
Key Takeaway
Cultivate genuine concern for people.
Themes
leadership
care
business
ethics
Mood
inspirational
practical
Type
ethical
motivational
When to use this quote
- Customer service
- HR policies
- product development
Key Concepts
Stakeholder theory
empathy
Questions to Reflect On
- What practices show true care?
- How can care be quantified?
A Different Perspective
Caring may be costly and hard to measure.
![“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of…” quote by Nora Ephron](https://sms4smile.com/quotes/img-quotes/d79/nora-ephron-1217_business_s-ometimes-when-you-are-a-food-person-th_980.jpg)
![“If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State.” quote by Bertrand Russell](https://sms4smile.com/quotes/img-quotes/bad/bertrand-russell-69_acquire_if-the-state-does-not-acquire-supremacy_1379.jpg)