America Quote by Kevin Maney
“If you spot a market where the only choices are at either one end or the other - high fidelity or high convenience - there's probably a big opportunity at the other end. That was the opening for Federal Express, for instance. When it started, there was only one mail service in America - the US Postal Service, which was high convenience. Fred Smith created a high-fidelity mail service.”
About This Quote
Identifies market gaps where existing options are polarized, suggesting value in targeting the neglected middle ground.
In simple terms: Spotting polarized markets reveals hidden opportunities.
Middle ground can be lucrative.
Themes
Mood
Type
When to use this quote
- Launching a new service
- Assessing industry offerings
- Identifying underserved customers
Key Concepts
Practical Applications
- Product development
- Business strategy
Questions to Reflect On
- What assumptions underlie the perceived polarization?
- How can you validate the demand for the middle option?