Investing Quote by Mark W. Johnson

With all due respect to UPS - it's a fine company - nobody cares about logistics. They care about that package arriving at their…

— Frank Luntz

I think the Postal Service has missed an opportunity to position itself to get a bigger share of the package market and has been…

— Louis DeJoy

Customers want high-quality food, good service, and good store experience, and most retailers fail to deliver on those.

— John Mackey

“Our stores were selling only nine items, and they were buying only thirty-five or forty items with which to make the nine. So although…

— Ray Kroc

Delivery is about being more efficient, it's about numbers, and it's about extracting costs.

— Ronald M. Shaich

“People do not just buy products. They buy better versions of themselves. And the packages in which they want the products to be delivered…

— Cendrine Marrouat

I mean, if you think about - if you think about it, UPS and FedEx are doing just fine, right? No, they are. It's…

— Barack Obama

“Serving the customer (“customer service”) is not becoming a personal concierge and catering to their every whim and want. Customer service is providing an…

— Timothy Ferriss

“Sellers are forced to compete more seriously on price, quality, and customer service, rather than being able to stay in business simply because they…

— Tom Wainwright

“Any manufacturer hoping to gain influence with a retailer needs to thoroughly understand the retailers’ never-ending battle for differential advantage.”

— Greg Thain

I paid every effort to seek deregulation throughout FEDEX's start-up and expansion periods, because the biggest impediment to our growth was the government regulations…

— Frederick W. Smith

“If “ship early, ship often” is interpreted as the willingness to expose not-quite-feature-complete but well-tested products to the healthy pressures of real users, everybody…

— Peter Lucas