Quote by James P. Womack

“let’s just reemphasize the critical leap in embracing value stream thinking: Stop looking at aggregated activities and isolated machines—the smelter, the rolling mill, the…

— James P. Womack

“An excellent spot for observing the value stream is the aisle of the supermarket, for it is here that a thousand streams empty into…

— James P. Womack

“as customers form routines around a product, they come to depend upon it and become less price-sensitive.”

— Nir Eyal

“Every time your customers purchase from you, they’re deciding that they value what you have to offer more than they value anything else their…

— Josh Kaufman

“But products don’t create value. Customers do.” For”

— Adam M. Grant

The point is... you'd better figure out what your Customers - the Customers you want - value. Because that's what they'll buy. Anything else…

— Gordon Bethune

“Most supermarkets are designed for shoppers who are stocking up their pantries, but most shoppers walk out of the store with only a few…

— Herb Sorensen

“Our initial objective in creating a value stream “map” identifying every action required to design, order, and make a specific product is to sort…

— James P. Womack

“None of that data, however, actually tells you why customers make the choices that they do.”

— Clayton M. Christensen

“It's the usual utopian vision. This time they were saying it'll reduce waste. If stores know what their customers want, then they don't overproduce,…

— Dave Eggers

“Since the retailers have the data, and since both benefit from its analysis, but only the manufacturer has the specialisation to make it worthwhile,…

— Greg Thain

“When you let customers outgrow you, you'll most likely wind up with a product that's basic - and that's fine. Small, simple, basic needs…

— Jason Fried, David Heinemeier Hansson, Matthew Linderman, 37 Signals