Bigs Quote by Bill Lee
“The most important question regarding Big Data at almost any company is: How much are your customers really worth?”
About This Quote
Source Speech: Big Data Strategy Conference, 2015
Assessing customer value is essential for leveraging big data effectively in business decisions.
In simple terms: Know customer worth for data decisions.
Quantify customer value.
Themes
Mood
Type
When to use this quote
- marketing planning
- pricing strategy
- investment decisions
- risk assessment
Key Concepts
Questions to Reflect On
- How do you currently estimate customer worth?
- What data improves improve valuation?
Customer value can be hard to measure accurately.