Skip to content

Customer Quote by James P. Womack

“If Tesco wants to shrink costs and improve the reliability of the 85 percent of the value stream it does not directly control, it’s obvious that the upstream firms must collectively rethink their operating methods, and this is how Tesco and the Lean Enterprise Research Centre joined forces. While…” quote by James P. Womack
Download Open image
““If Tesco wants to shrink costs and improve the reliability of the 85 percent of the value stream it does not directly control, it’s obvious that the upstream firms must collectively rethink their operating methods, and this is how Tesco and the Lean Enterprise Research Centre joined forces. While it is still in the early stages, the process of jointly conducting the analysis just described should gradually change Tesco, the bottler, the can maker, the cold roller, the hot roller, the smelter, and the bauxite miner from seven isolated adversaries into a team of collaborators, indeed into a lean enterprise.””

James P. Womack

2.5 out of 5 (8 ratings)

More by James P. Womack

Explore all 56 James P. Womack quotes

More Customer quotes

Browse all 290 Customer quotes