Cost Quote by Jack Welch
“Six Sigma is a quality program that, when all is said and done, improves your customers' experience, lowers your costs, and builds better leaders.”
About This Quote
Source Speech: Business Leadership Conference, 2005
Six Sigma aims to enhance customer satisfaction, cut costs, and develop leadership through systematic improvement.
In simple terms: Six Sigma improves service, reduces waste, and builds leaders.
Implement structured improvement.
Themes
Mood
Type
When to use this quote
- manufacturing
- customer service
- project management
Key Concepts
Questions to Reflect On
- Is your organization ready for systematic change?
- What metrics will you track?
Requires cultural change and training.