Culture Quote by John Novak
“With Lean Six Sigma, the tools are the easy part, changing organizational culture is the hard part.”
About This Quote
Source Workshop: Lean Six Sigma Implementation, 2020
States that tools are easy, but changing culture is the real difficulty.
In simple terms: Tools are simple; culture change is hard.
Focus on cultural transformation.
Themes
Mood
Type
When to use this quote
- manufacturing
- service industry
- healthcare
Key Concepts
Questions to Reflect On
- How to foster a culture of improvement?
- What incentives work best?
Resistance to change can stall progress.