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Culture Quote by John Novak

“With Lean Six Sigma, the tools are the easy part, changing organizational culture is the hard part.” quote by John Novak
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“With Lean Six Sigma, the tools are the easy part, changing organizational culture is the hard part.”

John Novak

About This Quote

Source Workshop: Lean Six Sigma Implementation, 2020

States that tools are easy, but changing culture is the real difficulty.

In simple terms: Tools are simple; culture change is hard.

Key Takeaway

Focus on cultural transformation.

Themes

process improvement culture leadership

Mood

practical encouraging

Type

business training

When to use this quote

  • manufacturing
  • service industry
  • healthcare

Key Concepts

change management continuous improvement

Questions to Reflect On

  • How to foster a culture of improvement?
  • What incentives work best?
A Different Perspective

Resistance to change can stall progress.

2.4 out of 5 (7 ratings)

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