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Innovation Quote by Gary Klein

“The reason, according to Fortune, was that Six Sigma got in the way of innovation. Too much energy was spent cutting defects to 3.4 per million, and not enough energy was expended developing new product ideas.” quote by Gary Klein
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““The reason, according to Fortune, was that Six Sigma got in the way of innovation. Too much energy was spent cutting defects to 3.4 per million, and not enough energy was expended developing new product ideas.””

Gary Klein

About This Quote

Source Interview: Six Sigma Critique, 2017

Six Sigma’s focus on defect reduction can stifle innovation by diverting energy from creative product development.

In simple terms: Six Sigma may hinder innovation.

Key Takeaway

Balance quality control with creative effort.

Themes

innovation quality process improvement

Mood

analytical thoughtful

Type

business strategic

When to use this quote

  • business strategy
  • process engineering

Key Concepts

risk management product development

Questions to Reflect On

  • When should quality be prioritized over new ideas?
  • How to allocate resources for both?
A Different Perspective

May overlook benefits of defect reduction.

4.3 out of 5 (10 ratings)

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