Innovation Quote by Gary Klein
““The reason, according to Fortune, was that Six Sigma got in the way of innovation. Too much energy was spent cutting defects to 3.4 per million, and not enough energy was expended developing new product ideas.””
About This Quote
Source Interview: Six Sigma Critique, 2017
Six Sigma’s focus on defect reduction can stifle innovation by diverting energy from creative product development.
In simple terms: Six Sigma may hinder innovation.
Balance quality control with creative effort.
Themes
Mood
Type
When to use this quote
- business strategy
- process engineering
Key Concepts
Questions to Reflect On
- When should quality be prioritized over new ideas?
- How to allocate resources for both?
May overlook benefits of defect reduction.