Attrition Quote by Howard Schultz

I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence…

— Howard Schultz

When it comes to Starbucks, I take every threat very personally.

— Howard Schultz

The response to the Starbucks brand has been phenomenal in our international markets.

— Howard Schultz

We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our…

— Howard Schultz

Starbucks goes to a great effort, and pays twice as much for its coffee as its competitors do, and is very careful to help…

— Jared Diamond

Do I take criticism of Starbucks personally? Of course I do.

— Howard Schultz

“So when some refer to Starbucks' coffee as an affordable luxury, I think to myself, Maybe so. But more accurate, I like to think,…

— Howard Schultz

Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and…

— Howard Schultz

The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we're doing business, were trying to…

— Howard Schultz

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

— Howard Schultz

“There is a word that comes to my mind when I think about our company and our people. That word is 'love.' I love…

— Howard Schultz

Post-9/11, we saw an immediate uptick in the amount of people in our stores, all over the country. People wanted that human connection. We…

— Howard Schultz